Customer Meeting Notes Template

Meeting Setup

  • Customer:
  • Project:
  • Date:
  • Attendees:
  • Meeting goal:
  • Decision needed:

Pre-read

  • Current project stage:
  • Current risk:
  • Last decision:
  • Open customer commitments:

Discussion

New facts

Assumptions validated

Assumptions rejected

Unknowns

Decisions

DecisionOwnerEvidenceDate

Action Items

ActionOwnerDueNotes

Risks / Escalations

Later List

Update Required

  • Project command center
  • Risk radar
  • Demo plan
  • Product feedback
  • Runbook / playbook